Got Questions? We Have Answers.
Everything you need to know about our service — from placing your first order to receiving your final paper. Can't find what you're looking for? Our support team is online 24/7.
Click "Order Now" in the navigation or use our pricing calculator. Fill in your assignment details — subject, type, academic level, deadline and number of pages. Upload your brief, rubric or any supporting files, then proceed to secure checkout. A writer is matched to your order within minutes.
You'll need to provide: the subject, assignment type (essay, report, case study etc.), your academic level, word count or pages, deadline, referencing style (APA, Harvard, MLA etc.), and any specific instructions or rubric. The more detail you give, the more precisely your writer can tailor the work.
Yes — if you've worked with a writer before and were happy with their work, you can request them by their writer ID when placing a new order. Note that availability cannot be guaranteed, particularly for urgent orders.
Our shortest turnaround is 3 hours. For extremely urgent orders, we recommend contacting our live support team first to confirm writer availability before placing the order.
Absolutely. You can upload lecture slides, a marking rubric, previous drafts, journal articles, or any other supporting documents during the order form, via the order dashboard, or by sending them through WhatsApp or email to our support team.
Prices depend on your academic level, deadline and number of pages. Our base rate starts from $8.99/page for High School with a 14-day deadline, up to $41.99/page for a 3-hour PhD order. Use our pricing calculator on the Pricing page for an instant estimate.
No. The price shown at checkout is the final price. A plagiarism report and free revisions are already included. There are no subscription fees or mandatory add-ons.
We accept Visa, Mastercard and American Express. All payments are processed through PCI-compliant, encrypted gateways. We never store your card details.
Yes. Returning clients save 20% on every order using discount code BISHOPS. Students booking a full class or course save 25% on the total package. Long-term loyalty discounts of 10–30% are applied permanently after 5, 10, 20 or 50 completed orders. Contact our support team for full course packages.
Yes. Australian students receive fixed-price quotes (not per-page rates) for Accounting, Taxation, Finance and Economics calculation tasks, Excel computations, and statistics or data analysis assignments. Chat our live support via Tawk, WhatsApp or email to get an instant fixed quote.
Your paper will be written by a subject-specialist writer with a minimum Master's degree in a relevant field. 75% of our active writers hold at least a postgraduate qualification. All writers pass a rigorous application process including a writing test, credential verification, and plagiarism screening.
Yes, guaranteed. Every paper is written from scratch and scanned with enterprise-grade plagiarism detection tools. A Turnitin or equivalent report is included with every order at no extra cost.
No. All papers are 100% human-written by our verified expert writers. We check all completed papers against AI-detection tools before delivery. We do not use ChatGPT or any AI writing tools.
We support all major referencing and citation styles: APA (6th and 7th), Harvard, MLA, Chicago, OSCOLA, Vancouver, IEEE, Turabian and any institution-specific style your university requires. Simply specify your preferred style in your order.
Yes — and we strongly encourage you to upload your rubric. Our writers are trained to align their work precisely with marking criteria to maximise your grade potential.
You have the right to request unlimited free revisions within 14 days of delivery. Simply submit your revision request through your order dashboard, clearly stating what needs to be changed. We revise until you are fully satisfied.
Log in to your account, go to your order, and click "Request Revision." Describe the changes needed — referencing feedback from your tutor, additional points to cover, or structural adjustments. Your writer will respond promptly.
Yes. If we cannot deliver your order on time, or if the paper does not meet the requirements you originally submitted, you are eligible for a partial or full refund. Our Money-Back Guarantee policy is described in full in our Terms and Conditions.
If your paper fails due to a quality issue that was our fault (i.e., we did not follow your instructions), we will revise it free of charge or issue a refund proportional to the issue. Please provide your marked feedback or tutor comments to our support team.
Yes. We use industry-standard SSL encryption to protect all data on our platform. Your personal details, payment information and order history are never shared with third parties. We operate under a strict privacy policy.
Our service is completely confidential. No information about your order is shared with anyone — including your institution. We never contact your university or tutors.
Yes. Academic writing services are legal. We provide custom-written model papers for reference and study purposes, exactly as a tutor or academic mentor would provide worked examples. Our Terms of Service require that papers are used responsibly and in accordance with your institution's policies.
After placing your first order you'll receive account login details by email, along with a secret password personal to you. This gives you access to your private dashboard where you can manage orders, communicate with your writer, and download completed papers.
Once your order is assigned, you'll have access to a private messaging thread within your order dashboard. You can send messages, share files and receive progress updates directly from your writer.
Once you register, sign up or create an order with us, there is a more personalised and detailed website messaging system under each order where you can talk to our writers, editors and support admin for issues like instruction detail clarification, revision requests and progress updates — among others.
Our live support team is available 24/7. Live chat responses typically arrive in under 2 minutes. WhatsApp messages are answered within minutes. Email responses are guaranteed within 1 hour.
Contact us as soon as possible via live chat or WhatsApp if your deadline changes. We'll do our best to accommodate an earlier or later delivery. In some cases, a deadline change may affect the price.
Our website is fully responsive and works seamlessly on all mobile devices. You can place orders, message your writer, upload files and download completed papers from your phone or tablet.
We cover 100+ academic disciplines including: Business Management, Law, Nursing & Healthcare, Psychology, Education & ECEC, Criminology, Maritime Studies, Engineering, Computer Science, Mathematics & Statistics, Economics, Accounting & Finance, History, English Literature, Sociology, Philosophy, Religious Studies, and many more. If you're unsure, contact our support team.
Yes — we offer full course and class management support. We can assist with weekly assignments, discussion posts, quizzes, mid-terms and finals across an entire module. Full-course bookings receive a 25% discount.
Yes. Our STEM and quantitative specialists handle Excel, SPSS, R, Stata, ALEKS, MyMathLab, financial modelling, econometrics and statistical analysis. Australian students should note our fixed-price quote system for these subjects.
Yes. We support full dissertations and thesis projects, including individual chapters: Introduction, Literature Review, Methodology, Results, Discussion, and Conclusion. We also provide editing, proofreading and formatting for papers you've already written.
Our expert support team is available 24/7 via live chat, WhatsApp and email. We typically respond in under 2 minutes.